5% Price Beat Guarantee
100% Aussie Owned & Operated
5% Price Beat Guarantee
At CCTV Guru, we're committed to offering Australia's best price on professional security cameras. If you find a lower price at any authorised Australian reseller on any brand we carry, we'll beat it by 5% — no negotiating, no exceptions.
We beat by
5% below any authorised price
Response time
Within 1 business hour
Applies to
All major brands we stock
Stock quality
Authorised AU only — no grey market
How It Works
Step 1 — Find the Product
Browse our range and find the camera or system you want. Note the exact model number.
Step 2 — Find a Lower Price
Find the exact same model number at a lower price from an authorised Australian reseller.
Step 3 — Contact Us
Send us the link or screenshot via chat, email, or our quote form. We verify within 1 business hour.
Step 4 — We Beat It by 5%
We immediately update your price to 5% below the competitor's advertised price. Done.
Brands Covered
| Hikvision | All cameras, kits, NVRs, intercoms, alarms and accessories |
| Dahua | All cameras, kits, NVRs, intercoms, alarms and accessories |
| HiLook | All cameras and kits |
| Axis Communications | All cameras and accessories |
| Ubiquiti UniFi | All cameras, NVRs, switches and accessories |
| Uniview (UNV) | All cameras and kits |
| Uniarch | All cameras and kits |
| Vivotek | All cameras and kits |
| Verkada | All cameras and accessories |
| TP-Link VIGI | All cameras and accessories |
What Qualifies
Qualifies
Same exact model number · In stock at competitor · Sold by an authorised Australian reseller · Current advertised price · Genuine Australian warranty included
Same exact model number · In stock at competitor · Sold by an authorised Australian reseller · Current advertised price · Genuine Australian warranty included
Does Not Qualify
Grey market or overseas imports · Expired promotions or clearance · Auction platforms (eBay, Gumtree) · Pricing errors or misprints · Member-only or private deal pricing
Grey market or overseas imports · Expired promotions or clearance · Auction platforms (eBay, Gumtree) · Pricing errors or misprints · Member-only or private deal pricing
Why We Exclude Grey Market
Grey market cameras are imported outside official Australian distribution channels. They typically carry 60Hz firmware (causing visible flicker under Australian fluorescent lighting), no valid local warranty, and no manufacturer support. A lower grey market price is not a fair comparison — it's a fundamentally different, riskier product. Our Price Beat compares genuine authorised stock only.
Common Questions
What if I find a cheaper price after ordering?
Contact us within 7 days of purchase with evidence of the lower price and we'll refund the difference plus the 5% beat.
Contact us within 7 days of purchase with evidence of the lower price and we'll refund the difference plus the 5% beat.
Does it apply to kits as well as individual cameras?
Yes — as long as the exact same kit (same model number, same configuration) is available at an authorised Australian reseller at a lower price.
Yes — as long as the exact same kit (same model number, same configuration) is available at an authorised Australian reseller at a lower price.
How do I submit a price beat claim?
Use the chat widget, email us, or submit via our quote form. Include a link or screenshot of the competitor's listing and the model number.
Use the chat widget, email us, or submit via our quote form. Include a link or screenshot of the competitor's listing and the model number.
Can I combine the price beat with other promotions?
Yes — if we have an active promotion on a product, we'll apply the price beat to the already-discounted price if the competitor is still cheaper.
Yes — if we have an active promotion on a product, we'll apply the price beat to the already-discounted price if the competitor is still cheaper.