How to Reset Your Password on a Dahua NVR

  • 4 min reading time

Forgetting your password can be frustrating, especially when it comes to accessing your security system. If you’ve forgotten the password to your Dahua Network Video Recorder (NVR), don’t worry. This blog post will guide you through the steps to reset your password and regain access to your system.

Step-by-Step Guide to Reset Your Dahua NVR Password

1. Check for Default Passwords
Before attempting a reset, verify if you’re using the default username and password. For many Dahua devices, the default username is usually `admin`, and the password might be `admin` or `123456`. If you haven’t changed these credentials, try logging in with these defaults.

2. Local Password Reset via Security Questions
If you’ve set up security questions during the initial setup, you can use them to reset your password.

a. Access the Login Screen:
- Power on your Dahua NVR and navigate to the login screen.

b. Click on “Forgot Password”:
- On the login screen, click the “Forgot Password” link.

c. Answer Security Questions:
- Answer the security questions you set up during the initial configuration.
- If the answers are correct, you’ll be prompted to create a new password.

d. Set a New Password:
- Enter and confirm your new password.
- Log in using the new password.

3. Password Reset via Dahua Config Tool
If you didn’t set up security questions, you can use the Dahua Config Tool to reset your password.

a. Download and Install Dahua Config Tool:
- Download the Dahua Config Tool from the official Dahua website.
- Install the tool on your computer.

b. Connect Your NVR to the Network:
- Ensure your NVR is connected to the same local network as your computer.

c. Open Dahua Config Tool:
- Launch the Dahua Config Tool on your computer.
- The tool will automatically scan for Dahua devices on the network.

d. Select Your NVR:
- Find your NVR in the list of devices and select it.

e. Click on “Forgot Password”:
- Click the “Forgot Password” button in the Config Tool.

f. Export the XML File:
- The tool will prompt you to export an XML file.
- Save this file to your computer.

g. Contact Dahua Support:
- Email the exported XML file to Dahua support at support@dahuasecurity.com.
- Include your NVR’s model number and a brief description of your issue.

h. Receive Reset File:
- Dahua support will send you a reset file (usually within 24-48 hours).

i. Import the Reset File:
- Once you receive the reset file, import it using the Dahua Config Tool.
- Follow the on-screen instructions to reset your password.

4. Password Reset via Serial Number and Date
Some Dahua NVR models allow password reset using the serial number and date.

a. Access the Login Screen:
- Power on your Dahua NVR and navigate to the login screen.

b. Note the Serial Number and Date:
- On the login screen, note down the serial number and the current date displayed.

c. Contact Dahua Support:
- Email Dahua support with the serial number and date at support@dahuasecurity.com.
- Include your NVR’s model number and a brief description of your issue.

d. Receive Temporary Password:
- Dahua support will send you a temporary password (usually within 24-48 hours).

e. Log In and Reset Password:
- Use the temporary password to log in.
- Navigate to the settings menu and change your password to something secure.

Tips for Creating a Secure Password

- **Use a Mix of Characters:** Include uppercase and lowercase letters, numbers, and special characters.
- **Avoid Common Words:** Don’t use easily guessable words or phrases.
- **Longer is Better:** Aim for a password that is at least 8-12 characters long.
- **Unique Password:** Use a unique password that you don’t use for other accounts.

Conclusion

Resetting your Dahua NVR password is a straightforward process if you follow the correct steps. Whether you use security questions, the Dahua Config Tool, or contact Dahua support, you can regain access to your NVR and ensure your security system is up and running. Remember to create a strong, unique password and keep it in a secure place to avoid future issues. If you encounter any difficulties, don’t hesitate to reach out to Dahua support for assistance or you can give us a call at 1800 228 848 if you puchased the products from CCTV Guru.


For more information: https://dahuawiki.com/PasswordReset#Step_by_step_instruction

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